ATM Operation Supervisor

Full Time Phnom Penh Posted 2 weeks ago

Card & Payment

Job Responsibilities

  • Cooperate with relevant departments and vendor on ATM maintenance
  • Cooperate with other department on monitoring the availability of services or transactions via all ATM machines
  • Facilitate with branches and relevant department regarding to ATM physical securities and
  • Provide training to staff / branches.
  • Assist review and update ATM Policy and Procedure.
  • Keep monitoring/ supporting cash replenishment.
  • Project Re-engineering and Renovation (to simplify our ATM product/ service)
  • Reviewing ATM performance
  • ATM Service Quality Inspection (ATM Quality Assurance)
  • Placement at strategic Location
  • Responding on daily, weekly, monthly, and yearly report.
  • Direct call in/out to/from branches
  • Onsite support new ATM deployment/ replacement to branches and/or offsite.
  • Onsite/ off-site support ATM maintenance.
  • Keep monitoring all ATM to improve ATM UP Time.
  • ATM monthly reconcile report review from all branches.
  • Other tasks assigned by Unit Manager from time to time

Job Requirements

  • Degree or relevant professional qualification in Economics or Management
  • At least 5-year experience in banking or related filed
  • Ability to multi-task and strong organization skills is essential