Card Authorization and Monitoring Officer

Full Time Phnom Penh Posted 5 months ago

Risk & Compliance

Job Responsibilities

  • Perform online fraud monitoring to monitor any authorizations dealing with card related authorizations and transactions to identify any fraudulent behaviours
  • Obtain and assess cardholder information as well as analyse credit and debit card fraud cases
  • To inform the cardholders to provide them with preventative measures to protect the safety of their card and prevent any fraudulent activity
  • Identify and investigate the methods and processes used in fraudulent activities
  • Handling of fraud investigations and providing documentation and analysis to assist Line Manager in decision making
  • Develop and implement fraud transaction monitoring rules to detect unauthorized card use in coordination with Line Manager
  • Detect, prevent and control card related fraud losses
  • Maximize fraud loss avoidance and recoveries
  • Ensure customer service and the bank’s reputation are not affected

Job Requirements

  • Bachelor degree, IT knowledge is a plus.
  • At least 1 year of in Card authorization;
  • Graduate with at least 1 year of similar experience
  • Knowledge of Card & payment Industries
  • Good understanding and knowledge of emerging payment systems fraud & security trends;
  • Good problems identification ad resolution and good analytical skills;
  • Highly motivated and committed.
  • Willing to work on flexi-hours or shift basis"
  • Finance & Banking, Business Administration and Management, or IT