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Customer Growth Manager

Full Time Phnom Penh Posted 3 weeks ago

Marketing

JOB RESPONSIBILITIES

  • To be responsible for customer growth of WingBank services and products;
  • To be responsible for product life cycle, product development and enhancement;
  • To be able to study the product performance, pre-evaluation, and post-evaluation with key actions;
  • To work on service growth and customer penetration;
  • To grow new services;
  • To support new services;
  • To support on CLM and CVM campaigns;
  • To support other tasks per assignment.

JOB REQUIREMENTS

  • Bachelor in Marketing, Banking, or Business with technical background is a plus;
  • 3 years of working experience in Marketing or Product Development from the FinTech or the Banking industry is a plus.
  • Good knowledge of customer growth and retention;
  • Good knowledge of customer experience and behavior;
  • Good knowledge of product life cycle and development;
  • Good knowledge of customer value and customer life cycle;
  • Good knowledge of brand/product/portfolio management;
  • Good knowledge of marketing management, project management, and business communication.