Fraud Specialist
Full Time Phnom Penh Posted 2 months ago
Card & Payment
JOB RESPONSIBILITIES
- Handle unauthorized transaction by passcode and ensure 90% close within SLA
- Review improper commission of WCXs not later than 3 months and recover such improper commission
- Investigate and monitor cheated by fraudster / social engineering cases
- Support deal with relevant competent authorities within SLA and corporate with them to detect fraudsters
- Resolve any fraud complaints within SLA in order to avoid reputation risk and legal consequence
- Any other tasks assigned by line manager.
JOB REQUIREMENTS
- Degree in law or other related fields
- At least one years’ experience in dispute resolution, fraud, legal, litigation or other related fields
- Strongly understanding of Bank’s operational risk and compliance policies and guidelines
- English proficiency, and other language is preferred
- Good at problem solving and apply logical critical thinking
- High profession on investigation.
