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Fraud Specialist

Full Time Phnom Penh Posted 2 months ago

Card & Payment

JOB RESPONSIBILITIES

  • Handle unauthorized transaction by passcode and ensure 90% close within SLA
  • Review improper commission of WCXs not later than 3 months and recover such improper commission
  • Investigate and monitor cheated by fraudster / social engineering cases
  • Support deal with relevant competent authorities within SLA and corporate with them to detect fraudsters
  • Resolve any fraud complaints within SLA in order to avoid reputation risk and legal consequence
  • Any other tasks assigned by line manager.

JOB REQUIREMENTS

  • Degree in law or other related fields
  • At least one years’ experience in dispute resolution, fraud, legal, litigation or other related fields
  • Strongly understanding of Bank’s operational risk and compliance policies and guidelines
  • English proficiency, and other language is preferred
  • Good at problem solving and apply logical critical thinking
  • High profession on investigation.