Merchant Relationship Executive (Chinese Speaking)

Full Time Phnom Penh, Siem Reap, Preah Sihanouk Posted 2 months ago

iPay

Main Responsibilities:

  • Oversee/supervise Retail outlets
  • Recruit and oversee Retail Outlets
  • Provide training to Retail Outlet and ensure that quality of merchant is met our standard
  • Ensure the quality of the network for customer satisfaction.
  • Facilitate reliable delivery of sticker to Retail out lets.
  • Manage retail outlet to ensure those necessary customer documents are returned within the set timeline.
  • Handle Retail outlet, and customer questions.
  • Understanding concept of QR code.
  • Training and install POS terminal.
  • Gather feedback from retail outlet and customer to develop recommended solutions.
  • Follow call card consistently according to standard working procedure.
  • Promote and position Wing marketing and merchandising materials.
  • Ensure that merchandising materials are cleaned and up to date .
  • Monitor and report on competitive offerings in the market.
  • Liaise with strategic partners to ensure successful partnership and customer satisfaction.

Job Requirements:

  • University qualifications in Business Related Discipline
  • At least 01 Year experience with Sales in international organizations
  • Good Communication in English. Chinese is preferred
  • Proven success in communicating effectively to all points of contact with customers, including liaison with line manager.
  • Experience in selling to customers based in a diverse range of industries.
  • Innovative, creative, flexible and conscientious with high-level communication skills