Merchant Relationship Specialist
Full Time Phnom Penh Posted 2 weeks ago
- Oversee/supervise Retail outlets
- Recruit and oversee Retail Outlets
- Provide training to Retail Outlet and ensure that quality of merchant is met our standard
- Ensure the quality of the network for customer satisfaction.
- Facilitate reliable delivery of sticker to Retail out lets.
- Manage retail outlet to ensure those necessary customer documents are returned within the set timeline.
- Handle Retail outlet, and customer questions.
- Understanding concept of QR code.
- Training and install POS terminal.
- Gather feedback from retail outlet and customer to develop recommended solutions.
- Follow call card consistently according to standard working procedure.
- Promote and position Wing marketing and merchandising materials.
- Ensure that merchandising materials are cleaned and up to date .
- Monitor and report on competitive offerings in the market.
- Liaise with strategic partners to ensure successful partnership and customer satisfaction.
- University qualifications in Business Related Discipline
- At least 01 Year experience with Sales in international organizations
- Good Communication in English. Chinese is preferred
- Proven success in communicating effectively to all points of contact with customers, including liaison with line manager.
- Experience in selling to customers based in a diverse range of industries.
- Innovative, creative, flexible and conscientious with high-level communication skills