Merchant Relationship Executive

Full Time Phnom Penh Posted 1 week ago

WingPay

Main Responsibilities:

  • Recruit and oversee retail outlets
  • Provide training to retail outlet and ensure that quality of merchant is meets company standards
  • Manage retail outlets to ensure required documents are collected within the agreed timeline.
  • Handle retail outlet and customer questions.
  • Manage training and install POS terminal for new merchants/retail outlets.
  • Gather feedback from retail outlet and customer to develop recommended solutions.
  • Follow call card schedule consistently according to standard working procedure
  • Liaise with strategic partners to ensure successful partnership and customer satisfaction
  • Monitor and report on competitive offerings in the market.

Job Requirements:

  • University degree, any related fields in marketing.
  • At least 01 year experience in sales or marketing. If possible preferably from international organizations.
  • Proven success in communicating effectively to all points of contact with customers, including liaison with line manager.
  • Experience in selling to customers based in a diverse range of industries.
  • Innovative, creative, flexible and conscientious with high-level communication skills.
  • Good English communication skills.