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Monitoring and Recovery Manager

Full Time Phnom Penh Posted 1 month ago

Credit & Risk

Job Responsibilities

  • Manage and make sure reporting, monitoring and recovery activity are scheduled effectively & efficiently
  • Manage and Control daily on monitoring and recovery team attendance & activity, and provide appropriate instruction to each staff
  • Manage and allocate overdue customer to staff and prepare training for new member
  • Look into specific case and give instruction for solve overdue case
  • Manage and Control staff KPI report in Monitoring and Recovery team
  • Lead weekly and monthly meetings with Monitoring and Recovery team
  • Responsible for all collection activities in Monitoring and Recovery team
  • Propose criteria of write-off and report applicable cases to line management timely
  • Build up team to achieve target and reduce PAR Ratio%
  • Do other tasks or over time required by management or manager if needed

Job Requirements

  • Good understanding on monitoring and recovery process and policy
  • Required on monitoring and recovery experience at least 5 years in bank, leasing, MFI
  • Good Managing and Commitment with high responsible on daily task
  • communication in English language (Speaking, Writing and Listening)
  • Good attitude, Be honest, team work, and good communication skill
  • Computer knowledge (Ms. Word, Excel, PowerPoint, Access, Internet & Email.
  • Good understanding collection system process