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On-site Inspection Supervisor

Full Time Phnom Penh Posted 2 months ago

Card & Payment

JOB RESPONSIBILITIES

  • Perform mystery shopping (on-site investigation Wing Cash Express nationwide in order to spot check on non-compliance WCX policy and improve service quality).
  • Working closely with other areas of the business on all fraud-related areas
  • Independently handle and investigate Wing Cash Express involve in suspicious transaction and fraud activities
  • Handle and investigate internal staff who dealing in fraud activities and policy breach
  • Ensure and monitor team to perform mystery cover nationwide by following our calendar
  • Prepare any reports and other tasks as assigned by link manager.

JOB REQUIREMENTS

  • Bachelor’s degree or related filed
  • At least two years’ experience in dispute, customer experience and Legal
  • The related industry, the understanding of company values & culture
  • Good communication skills, both verbal and written English organization and time management skills
  • Having high level of confidentiality, integrity and business ethic
  • Good computer literacy, especially in MS words, Excel and Power Point.