Retail Payment Supervisor

Full Time Phnom Penh, Kampong Som Posted 7 months ago

WingPay

Main Responsibilities

  • Oversee 100% of Retail Payment progressive.
  • Develop a strong business relationship with all kind of Retail Payment Channel and define the product strategy and roadmap for her respective domain.
  • Plan and direct sales goals for Merchant Sales.
  • Work side by side with other team to establish best working relationship in nationwide.
  • Maintain team profitability and coach to it.
  • Actively drive sales behaviour through coaching and training.
  • Handle sales escalations as they become visible.
  • Maintain a high degree of ethical behavior in all aspects of daily business including relationships with merchants, dealers, developers and co-workers.
  • Manages and organizes a high level of productivity through the effective use of all available resources including email, phone and database systems.
  • Actively manage health of sales pipelines and works with primary liaisons to promote channel growth.
  • Design sales campaigns to maximize closing percentages.
  • Full management responsibility for sell-through and sell out, MPTU, across the country.
  • Build sustainable channel growth for MPTU and Retail Payment.
  • Specify product requirements for new features, integrating market analysis, research and usability studies to improve user satisfaction.
  • Great initiative idea to increase retail Payment Outlet and increase Payment Volume through Payment Outlet.
  • Work closely with Merchants to deliver solutions.
  • Manage risk, drive business results, and deliver compelling features to drive nation customer adoption & engagement.
  • Ensure the quality of the network for Merchant and staff satisfaction and maintained.
  • Handle Merchant, and Retail Outlets complaint , question and other request.

Job Requirements

  • University qualifications in Business Related Discipline.
  • 2 or 3 years sale experience in international organisations.
  • Very good English skill (Chinese is a plus).
  • Proven success in communicating effectively to all points of contact with customers, including liaison with line manager.
  • Experience in selling to customers based in a diverse range of industries.
  • Familiarity and confidence in discussing technologically driven product solutions.
  • Demonstrated ability to effectively manage multiple deadlines and complex issues.
  • Experience in successfully managing expectations of multiple parties, internal and external.
  • Negotiation and internal relationship building.