Senior Channel Experience Specialist

Full Time Phnom Penh Posted 4 months ago


Job Responsibilities

  • To be responsible for customer experience and behaviour
  • To be responsible for customer usage frequency
  • To work closely with customer experience team on customer feedback and complaints
  • To work on the service growth and customer penetration
  • To growth new service
  • To support on CLM and CVM campaign
  • To support other task per assignment

Job Requirements

  • Bachelor in Marketing or Business
  • At least 2 year experience in Marketing/Customer-oriented
  • Customer Experience and Behaviour
  • Customer Value and Customer Life Cycle
  • Brand/ product / portfolio management
  • Marketing management
  • Project management
  • Business communications
  • FinTech/ banking