Senior Digital Micro Lending Officer

Full Time Phnom Penh Posted 2 weeks ago

Financial Institution

Job Responsibilities

  • Introduce and convince products to customers
  • Able to build relationship with suppliers and other partners
  • Able to conduct field visit and visit supplier
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Able to complete Loan information in system
  • Loan verification (Check document vs customer information)
  • Take and process orders in an accurate manner
  • Keep records of calls and sales and note useful information
  • Other tasks assigned

Job Requirements

  • Having experience in MFI or Bank is plus
  • High school diploma; BSc/BA will be a plus
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Good knowledge of English
  • Good communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • High commitment and work-hard
  • Outstanding negotiation skills with the ability to resolve issues and address complaints