Social Media Internship

Internship Phnom Penh Posted 3 weeks ago

Customer Experiences

Main Responsibilities

  • Lead a responsive team to provide friendly and accurate answer to customer query on digital channels (Facebook, IVR, Chatbot etc) by using excellent customer service skills.
  • Develop responsive service script for post /services launch on digital channels.
  • Provide post launch report / analytical report as required by managements
  • Participate / propose to enhance existing and future digital channels (Facebook, IVR, Chatbot etc.)

Job Requirements

  • 3rd-year student or fresh graduated in IT, Management, or any other related fields
  • No experience needed
  • Understand mobile banking services
  • Good communication both Khmer and English
  • Good Computer skills (MS offices)
  • Social network and Smartphone user.