Customer Life-Cycle Management Supervisor

ពេញម៉ោង Phnom Penh Posted 1 year ago

Deadline: 28 Feb 2018

Main Responsibilities:

  • Prepare daily active Wing Account/M-Wing Account report on active rate and Rev.
  • Execute monthly CLM tasks such us contact strategy and retention strategy to existing and new user.
  • Ensure on the ground promotion and seasonal promotion is managed.
  • Communicate to internal and external stakeholder about promotion BCD, FAQ and ATL&BTL com, etc.
  • Control M-Wing Account conversion and usage.
  • Execute on retail promotions.
  • Any other tasks will assign by management.

Job Requirements:

  • Degree in Marketing, Analytics, and relevant fields.
  • Possess the knowledge in customer relationship management and retention.
  • English Proficiency
  • Knowledge in MS Office (Word, Excel, Power Point, etc).